World of Books Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Customer Service4.7
- Return Policy4.4
- Good Value4.7
- Shipping & Delivery4.5
Recent Customer Reviews (14)
Melvin Stegall
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William Farmer
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August Mortensen
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Dolores Westfall
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Eduardo Melo
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Vachel Voisine
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Maria Lagunas
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Sigurrós Sigurvaldadóttir
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Joyce Thompson
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Earl Perez
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Payment Methods
Accepted Payment Options:
Prices for items on Worldofbooks.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Payment Process
- Payments can be made online during the checkout process.
- For World of Books credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
World of Books Pros & Cons
Pros
1
Environmentally Friendly: World of Books promotes recycling and reduces landfill waste.
2
Good Selection: Offers a wide range of books at competitive prices.
3
Customer Service: Responsive customer service with communication channels like telephone and email, with queries often resolved within an hour.
4
Fair Handling of Mistakes: In some cases, they have been fair and polite in handling mistakes, such as sending incorrect items.
CONS
1
Delivery Issues: There have been numerous complaints about delayed or undelivered orders, with some customers waiting for months without receiving their books.
2
Customer Service Problems: Some customers have reported difficulty in getting refunds or resolving issues, with automated responses instead of personal assistance.
3
Quality Control Issues: There have been complaints about incorrect items, missing items, and poor quality control.
4
Customer Satisfaction: The overall customer satisfaction is low, with a rating of 2.7 stars from 1,385 reviews on Sitejabber.
World of Books Features and Benefits
Features
Affordable prices
Offers used books at low costs with cheapest prices available
Free 4–8 day delivery
Provided for orders over $10
Returns for defective products
Accepted within 30 days of purchase
Change of mind returns
Notify within 14 days of delivery and return within another 14 days, with refunds processed within 14 days
Affordable Books
Offers pre-loved books at affordable prices, reducing waste and promoting sustainability
Two-Stage Quality Check
Ensures all books are in good condition before sale, with a detailed condition guide for each book
Charity Shop Partnerships
Sources books from charity shops, preventing them from being destroyed and supporting good causes
Ziffit and Sell Back Your Book
Uses Ziffit to buy back books from customers and Sell Back Your Book for easy book valuation and sale
Carbon Neutrality
Offsets all carbon emissions, aiming to be Net Zero by 2050
Recycling
Ethically recycles books that do not meet quality standards, reducing environmental impact
Dedicated Wholesale Team
Provides assistance and guidance through the product selection and order process for wholesale customers
Customer Support
Offers various support options, including tracking orders and returns, ensuring a smooth customer experience
Vast Inventory
Offers a wide range of titles, authors, and genres, catering to diverse reader needs
Flexible Order Sizes
Sells books by weight, allowing for orders from 1 pallet to 40ft containers with minimal lead time
B Corp Certification
Meets the highest environmental and social impact standards, ensuring a business that does good
Queen’s Awards
Won two Queen’s Awards for Sustainable Development and International Trade, highlighting its commitment to sustainability
Environmentally Friendly
Promotes recycling and reduces landfill waste
Good Selection
Offers a wide range of books at competitive prices
Responsive Customer Service
Queries often resolved within an hour via telephone and email
Watson Chatbot
Contact for all returns or issues with order details and supporting images